Unplugged Consulting
Unplugged Consulting
Teamstudio offers several targeted consulting services to help customers get the most out of their mobile investments, to reduce support load and reduce the risk of data security violations.
Optimizing Lotus Traveler
Traveler is justifiably known for being simple to install and get running. However, this can result in its being deployed with little or no thought being put into a mobile device management strategy, scalability, and management. Teamstudio can perform a comprehensive on-site audit of your existing Lotus Traveler implementation. This examines every aspect of your existing Traveler setup, including performance, security, manageability and availability and recommends how to improve and optimize it.
Integrating AirWatch with Lotus Traveler
Lotus Traveler is the only way to provide secure, managed access to a user’s Lotus Notes mail, calendaring and contact information on a mobile device. AirWatch is a comprehensive Mobile Device Management (MDM) solution giving you visibility and control of the mobile devices connecting to your enterprise data. It is essential then that the two are correctly and efficiently configured to work together. We can generate a detailed implementation plan for AirWatch and Lotus Traveler in your organization, that will be scalable, robust and in line with industry best practice.
Creating your Enterprise App Store
Setting up and configuring an Enterprise App Store (EAS) is a non-trivial task. You need to consider which business applications should be made available to your users from the hundreds of thousands out there. You also need to think about obtaining and distributing the necessary certificates, the reimbursement policy (in the case of third-party applications) and the device pre-requisites. Teamstudio can help you define your requirements for EAS, then create an initial list of relevant apps, together with policies covering reimbursement and acceptable usage, and finally implement it in conjunction with your Mobile Device Management platform.
Streamlining mobile support at the IT Help Desk
The implementation of a Mobile Device Management solution (e.g. AirWatch) is vital to bringing visibility and control to the mobile devices that access your corporate data. However, it also raises issues regarding help desk support for users of the solution. In particular, you want to seamlessly integrate mobile support into your existing IT Help Desk infrastructure. It is also desirable that your users be able to do many of the routine support tasks themselves, to minimize the additional load on your support staff. Teamstudio can audit your existing IT Help Desk resources and processes and help you optimize these to deal with your growing mobile user population.
Implementing BYOD with peace-of-mind
The concept of ‘Bring Your Own Device’ (BYOD) presents the opportunity for significant cost savings for businesses compared with company-liable, company-expensed mobile devices. However, BYOD also exposes the organization to a number of worrying new risks. In linking a user’s mobile device to your business systems, you are allowing potentially sensitive business data to be stored on their private property. What control do you have over that data? What can you legally delete from a user’s device if it is lost or stolen? A Teamstudio mobile expert can help you bring together IT, HR and user stakeholders in your organization to create an IT policy and associated employee agreements covering BYOD that set out and enforce appropriate governance guidelines.
Mobile development primer
For an increasing number of workers and companies, going mobile is no longer a luxury, but critical step in staying competitive. Mobilizing a Notes application isn’t a trivial task. The way you work on your PC at your desk is completely different from the way you work on your mobile device and if you don’t pay attention to this fact, your project will fail. Teamstudio has been a major player in the Lotus Notes development world for a long time. We have the expertise to connect your Lotus Notes applications to optimized apps running on mobile devices and to do this quickly and efficiently. We have developed a comprehensive training course that prepares your developers to better define your mobilization project goals, requirements and scope.
Basic business mobilization with Unplugged
Many businesses can benefit from the productivity enhancements offered by mobilizing existing Lotus Notes based applications for use on mobile devices. However, there are significant issues with developing a solution in-house: creating and maintaining versions for multiple mobile operating systems; learning the associated native and often proprietary development environments; optimizing the UI for the target devices and usability. A Teamstudio consultant can design an appropriate solution for you based on Teamstudio Unplugged. This will include ‘proof-of-concept’ prototypes prior to the development of a final application ready for deployment to end users.
Advanced process mobilization with Unplugged
This service builds on the basic business mobilization service previously described. On tablet devices such as the iPad, users’ expectations of the quality of the user experience (UX) and user interface are much greater than for traditional business applications running on PCs. However, there are significant issues with developing such a solution in-house: creating a coherent visual UX concept that works well on tablet devices, creating and maintaining UI versions for multiple mobile operating systems. Teamstudio can design, develop and deliver highly-visual business apps for tablet devices to streamline a customer’s most critical business processes.
